❓ Frequently Asked Questions
Here you will find answers to the most common questions about quotes, hair preparation and braid care. If you still have questions, do not hesitate to contact me.
📅 How can I book an appointment?
You can easily book through the Book Now button on the website. Select your service, date and time available.
💵 Is a deposit required?
Yes. A non-refundable deposit is required to secure your appointment.
The deposit is applied to the total cost of the service.
⏰ What happens if I’m late?
Please arrive on time.
- More than 15 minutes late may result in cancellation
- The deposit is non-refundable in case of excessive delay
This allows you to respect the time of all customers.
🚫 Can I cancel or reschedule?
Yes, you can cancel or reschedule your appointment at least 3 days (72 hours) in advance.
- Changes made with less than 72 hours may lose the deposit
- Absences without notice (no-show) lose the deposit
This allows you to respect the time reserved for each client.
🧼 How should I get to my appointment?
Please arrive with:
- Clean hair
- Free of heavy products
- Completely dry
- Untangled
⚠️ An additional charge may apply if the hair is not prepared.
🪮 Is the hair included?
Yes, hair is included in most styles.
If a specific color or special hair is required, you will be notified in advance.
👧 Do you take care of girls?
I currently don’t offer services for girls.
⏳ How long do braids last?
Generalmente entre 4 y 8 semanas, dependiendo del cuidado y el crecimiento del cabello.
💳 What payment methods do you accept?
I accept:
- Apple Pay
- Credit and debit cards
- Cash
- All methods compatible with Square
📲 Do you have another question?
I’m happy to help you.